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Global sourcing is no longer an ‘if’ but a ‘when’ decision...
Global sourcing is a strategic decision; its benefits, risks, and opportunities must be weighed against the costs and challenges of continued internal delivery. Modern business models around the world are increasingly organized across national boundaries. Global IT sourcing refers to the geographic distribution of different corporate activities. These activities can be performed either
In-house or outsourced, and serve internal or external clients, or both. Acendion Consulting Services has developed a primer that helps you make informed decisions about Global Sourcing.
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Building a Successful Model
 Treat Global Services Sourcing as a business function - NOT an initiative
- Establish centralized structure with senior leadership
- Is a peer to other business functions (IT, HR, Marketing, Finance, etc)
- Needs ongoing maintenance for sustainability
Strong Governance
- Create central team to manage contract, issue escalation, benchmarking, vendor relations
- Create ‘change management’ structure for staff changes, process changes, pricing, etc.
- Do not recreate the wheel; leverage and/or enhance the BPO methodology and templates
Acquire critical capabilities to sustain business performance
- Understand organizational need - link sourcing function to business strategy
- Govern to business performance targets - improve quality, speed and cost (better, faster, cheaper)
Select the right Partner(s)
- Recognize your process maturity and current inertia to change
- Pick partners that complement your culture, competencies, aptitudes
- Create win-win contractual relationships that are not only cost efficient but stable and flexible
Why Acendion?
Acendion Consulting Services has helped lot of customers around the world to meet their sourcing needs. Our services include the analyses the business needs, Developing and implementing sourcing strategy together with customers and finally implementing migration, execution and governance. For further information
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